Questions and Answers - Vietnam Visa Guide

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    1 . My credit card number is correct, but it was not accepted. Why?

    There are a few possibilities: - The card expiration date was entered incorrectly. - You have reached your credit limit. - There was a computer error. - Your Visa Verified password / MasterSecure Code was entered incorrectly. ...
    Posted by: Vivian Ng | June 11, 2015,4:49 am
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    2 . Can I travel without the letter and get the visa when I arrive?

    No, you cannot. In order to board the plane, you must show the approval letter to the airlines. This letter is also compulsory in order for you to get the visa at the Vietnam airport. Therefore, we recommend that you leave plenty of time to apply for ...
    Posted by: Vivian Ng | June 2, 2015,1:13 pm
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    3 . What are the procedures at Vietnam airport?

    Upon arrival at the airport (See the airport map below), expect to fill in a simple form to fill in. Please remember to bring at least 2 passport-sized photos(04*06cm), 45 USD/person for stamp fee per person (1 month single). You can expect the proce ...
    Posted by: Vivian Ng | June 2, 2015,12:55 pm
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    4 . Should I provide you with the exact date of arrival?

    No, not necessarily. The arrival date you provide should be the earliest you plan to arrive, but you can arrive after that date. The departure date is the last day you are permitted to be in the country, unless you get a visa extension. For example: ...
    Posted by: Vivian Ng | June 2, 2015,12:53 pm
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    5 . How many blank pages do I need in my passport?

    Normally, your passport has to have at least two blank pages.   ...
    Posted by: Vivian Ng | June 2, 2015,12:39 pm
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    6 . What should I do if I find out that I entered the wrong passport number?

    Shortly after you submit your application, you should receive a confirmation email in the email address you provided us with. In this email, we confirm the information you entered earlier. If you find out any mistakes, please contact us right away by ...
    Posted by: Vivian Ng | June 2, 2015,7:39 am
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    7 . How long in advance should I apply for a visa?

    A Vietnam visa application can be applied for 1 day to 6 months in advance. Although it takes only 2-3 working days to get your visa approved, it is strongly advised that you apply for a Vietnamese visa 1 – 2 weeks before your arrival date to avoid ...
    Posted by: Vivian Ng | June 2, 2015,7:26 am
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    8 . What if my passport has expired?

    To apply for a visa to Vietnam, your passport must have at least 6 month's validity. Therefore, if your passport is about to expire, please get a new one before applying for your visa in order to avoid unwanted problems at the airport. ...
    Posted by: Vivian Ng | June 2, 2015,7:22 am
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    9 . Do I need a photo and if so, what is its size?

    Yes, you do. However, photos are required upon arrival Vietnam's airports only, so please remember to bring at least 2 photos of standard passport size (04*06 cm). Note: If you do not have time to prepare those photos before your departure, you can ...
    Posted by: Vivian Ng | June 2, 2015,7:22 am
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    10 . Are there any exceptions with this type of visa?

    Yes, visa on arrival is NOT VALID for OVERLAND ENTRY. The three international airports in Vietnam that you can receive your visa stamp with this approval letter are: Noi Bai International Airport (Hanoi), Tan Son Nhat International Airport (Ho Chi Mi ...
    Posted by: Vivian Ng | June 2, 2015,7:22 am
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Due to the effect of Covid-19, we currently stop providing visa services for foreigners until April 15, 2020. We will update the newest announcement soon. Many thanks.